Due to the bespoke nature of our products all sales on www.felicityleajewellery.com are final.

Please note the measurements and scale of all products before purchasing. We are here to help and will be more than happy to talk you through everything before making a purchase. Please send us an email at hello@felicityleajewellery.com with any prior questions or concerns.

In the event of a manufacturing defect or if you received an item in error, please email us at hello@felicityleajewellery.com within 48 hours of receiving your purchase and we will get back to you.